Computer Service Technician - Kuwait

***This position is physically located in Kuwait in support of LOGCAP*** 

The Computer Service Technician applies understanding, knowledge, and guidance of information systems hardware and software to provide problem resolution, problem diagnosis and solutions in a service center environment; clearly communicate technical solutions in a user-friendly professional manner. They are responsible for recognizing, researching, isolating and resolving first level information systems problems for appropriate service, repairs, training and follow-up. Also performs technical inspections for all work processed in the Automated Data Processing Equipment (ADPE) Bench. Perform other duties as assigned.

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Provide technical maintenance and service for all ADPE equipment.
• Evaluate equipment for malfunctions and deficiencies.
• Performs baseline procedures, and hardware replacement.
• Work closely with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals.
• Is responsible for all final technical inspections and ensures the appropriate status entry is made in the work order tracking system.
• Performs monthly UBL inventories and assist with cyclical property inventories.
• Performs other duties and assignments as required.

• Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. Use the guide below to determine education and experience for this position.
• Education/Experience Requirements
  • Minimum Qualifications:
    • Must be a US Citizen
    • Must be able to obtain and maintain valid Secret Clearance