Digital Media Administrator - Albuquerque, NM
As a member of the team, you will:
- The ideal candidate will coordinate schedules and manage incoming customer requests to fulfill customer demands for both live streaming setup and media imports into content libraries.
- Assist clients in understanding the services and technologies required for their needs.
- Serve as the primary customer interface, regularly monitoring the customer helpline and entity email for service requests, managing client communication, and overseeing content in multiple streaming libraries.
- Assist with the production of live streaming and video recording events, which would involve basic operation of video equipment.
Minimum Qualifications:
- Must have a High School degree and 2 years of experience OR equivalent.
- Related experience can be substituted for relevant education and vice versa.
- Must be able to obtain and maintain a TOP SECRET (TS) or DOE Q Government Clearance. Note: US Citizenship is required to obtain a TOP SECRET (TS) or DOE Q Clearance.
- Demonstrated experience with administrative tasks and office environments.
- The ability to provide exceptional customer service and cultivate relationships across diverse organizational levels.
- Familiarity with and proficiency in general administrative services and activities.
- Proficiency in MS Office applications, with demonstrated experience.
- Demonstrated ability to organize, prioritize, and successfully complete on multiple tasks with competing deadlines.
- Experience collaborating with technical and non-technical staff.
- Capable of working independently or as part of a team.