Digital Media Administrator - Albuquerque, NM

As a member of the team, you will:

  • The ideal candidate will coordinate schedules and manage incoming customer requests to fulfill customer demands for both live streaming setup and media imports into content libraries.
  • Assist clients in understanding the services and technologies required for their needs.
  • Serve as the primary customer interface, regularly monitoring the customer helpline and entity email for service requests, managing client communication, and overseeing content in multiple streaming libraries.
  • Assist with the production of live streaming and video recording events, which would involve basic operation of video equipment.

 

Minimum Qualifications:

  • Must have a High School degree and 2 years of experience OR equivalent.
  • Related experience can be substituted for relevant education and vice versa.
  • Must be able to obtain and maintain a TOP SECRET (TS) or DOE Q Government Clearance. Note: US Citizenship is required to obtain a TOP SECRET (TS) or DOE Q Clearance.
  •  Demonstrated experience with administrative tasks and office environments.
  • The ability to provide exceptional customer service and cultivate relationships across diverse organizational levels.
  • Familiarity with and proficiency in general administrative services and activities.
  •  Proficiency in MS Office applications, with demonstrated experience. 
  •  Demonstrated ability to organize, prioritize, and successfully complete on multiple tasks with competing deadlines.
  • Experience collaborating with technical and non-technical staff.
  •  Capable of working independently or as part of a team.